Industry Expertise Matters When Delivering Insights vs. Data

I can still recall my frustration in receiving countless emails and voicemails during my years as a client-side marketing researcher in the sports, media and leisure industries.  The pitches all took on a familiar and uninformed tone.  They thought that our company sounded really cool…and they were a “great” marketing research company that could deploy […]

Is “good enough” good enough?

The first time I heard the phrase “good enough” used in an MR context was probably 15 years or so ago at an SPSS event in Montreal. Tony Cowling, then Chairman at TNS, used it to describe how online panels might be used to look for signals from the marketplace that something was afoot and […]