To say 2020 has been an unpredictable year would be the understatement of the century. We were entirely unprepared for the Coronavirus pandemic, a crisis of epic proportions, and everyone has been forced to find their footing and adapt the best they can to this new reality on the fly while operating in a state […]
This is an excerpt from The Storytelling Book, an award-winning guide to using storytelling techniques to improve presentations and communication. The book is already on a fifth reprint and has been translated into Mandarin. A warning against thinking of conflating two different presentations into one. One of my many deeply held philosophical values is that nothing […]
At the ESOMAR Insights Festival last week, Pete Cape of Dynata provided a wide-ranging “State of the Panel Industry” address, focusing on the theme of trust. He said, “I Âget to take a more helicopter view of issues affecting our industry. I get to see significant changes: in our industry, the sample industry, and in […]
The action on the basketball court didn’t stop. But as I peered down at my phone while attending the first round of the 2020 PAC 12 Men’s Basketball Championship in Las Vegas, my world as I knew it, did. The tournament was being postponed amid COVID 19 concerns and down like a house of cards […]
Pricing research should be done right. This article examines five common pricing strategies and how to most effectively take advantage of them.
“Like fighting an addiction, being an antiracist requires persistent self-awareness, constant self-criticism, and regular self-examination.” ― Ibram X. Kendi, How to Be an Antiracist As researchers, we seek to understand people, their emotions, and their behaviors. But it does not take research to understand the emotion in the wake of recent events highlighting police brutality […]
After interviewing over 350 market research professionals among both brands and agencies, I’ve learnt that the number one issue they all face is storytelling. Mitchell Atchison, an insights professional at one of the world’s largest pharmaceutical firms, talked about the importance of reducing the research into a repeatable story. Mitchell Atchison: I think the biggest […]
The following is an edited excerpt from the book, Applied MaxDiff, by Keith Chrzan and Bryan Orme. MaxDiff (short for maximum difference scaling and the name marketers have given to a method more commonly known in academia as Best-Worst Scaling, or BWS) has become the measurement equivalent of the Swiss army knife. A tremendously useful […]
At the Insights Association NEXT conference yesterday, Andrea Jones-Rooy of New York University shared some perspectives for the questions that leaders should ask when working with data scientists. As Andrea showed in her Venn diagram, where traditional researchers have statistics and substantive expertise, data scientists add hacking skills; the two groups are more similar than […]
Think about your own recent purchases. When did you think about whatever it is that you bought? Of course, the product or service differs based on what it is and what your need is. For example, going to the grocery store and purchasing a lettuce salad involves a completely different sort of input than, say, […]